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SMS terms draft

SMS terms

These SMS terms are informational and require legal review before external use. They do not enable RRCC to send SMS, place calls, or perform provider writes.

Document status
Draft for legal review
Effective date
Not yet effective
Legal review required

RRCC is record-only first. Current surfaces may help an owner/operator review missed-lead context, but customer-facing SMS remains locked until a future approval-gated phase.

Program basics

  • RRCC is intended to support business follow-up workflows for missed lead recovery.
  • Any future SMS program must identify the sending business and the purpose of messages.
  • Message frequency, charges, carrier support, and eligibility require counsel and provider review.
  • This page does not claim A2P approval, carrier approval, or production sending readiness.

STOP and HELP expectations

  • Any future SMS program must honor STOP, CANCEL, END, UNSUBSCRIBE, and similar opt-out requests.
  • Any future SMS program must provide a HELP path with support contact information.
  • Opt-out and help handling must be tested before any customer-facing send is enabled.
  • RRCC does not currently auto-send replies, confirmations, marketing texts, or support texts.

Locked outbound posture

  • Outbound SMS, email, calls, and provider writes remain disabled in current public surfaces.
  • Future sending requires owner approval, provider readiness, A2P/legal review, and audit evidence.
  • No revenue, booking, compliance, delivery, or response outcome is promised by this draft.